Frequently Asked Questions
Everything you need to know about your Gym Plus experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your gear sooner.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items in their original packaging. Please note that for hygiene reasons, certain items like sweatbands and water bottles are final sale.
Do you offer a warranty on gym equipment?
Yes, all Gym Plus heavy equipment and accessories come with a 12-month manufacturer warranty against defects in materials and workmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.
Are your supplements third-party tested?
Absolutely. All supplements sold at Gym Plus undergo rigorous third-party testing to ensure purity, potency, and safety for our athletes.